Terms of service
Terms of Service
Welcome to Scrums & Sugar! By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms of Service (the “Terms”). Please read these Terms carefully. If you do not agree with these Terms, you must not use our website or services.
1. Acceptance of Terms
By accessing and using the services provided by Scrums & Sugar, including browsing our website, making a purchase, or any other use of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other policies or guidelines incorporated by reference.
2. Changes to Terms
We reserve the right to modify, update, or change these Terms at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically for any updates. Your continued use of our website or services after any changes constitutes your acceptance of those changes.
3. Account Registration
To use certain features of our website, you may be required to create an account. You agree to:
Provide accurate, current, and complete information during the registration process.
Maintain and promptly update your account information to keep it accurate.
Keep your account password secure and confidential.
Notify us immediately if you suspect any unauthorized use of your account.
You are responsible for all activities that occur under your account.
4. Products and Services
Availability: All products and services offered are subject to availability. We reserve the right to limit the quantity of any product or service and to refuse or cancel orders at our discretion.
Pricing: We strive to ensure the accuracy of all pricing, but errors may occur. In the event of an error, we reserve the right to correct the price or cancel the order.
Descriptions and Images: We make every effort to provide accurate product descriptions and images, but these may vary slightly due to color representation, packaging, or updates made by the manufacturer.
5. Order Process
When you place an order, you agree to provide accurate and complete information for the processing of that order. You also agree that any applicable shipping fees and taxes are your responsibility and will be calculated at checkout. Once an order is placed, you will receive an order confirmation email. A shipping confirmation will follow when your order is shipped.
6. Payment
All payments must be made through the payment methods we accept, which may include credit cards, debit cards, or other electronic payment systems. By providing your payment information, you authorize us to charge the applicable amount for your order, including shipping and taxes, if any.
7. Shipping and Delivery
Shipping: We ship our products according to the shipping methods and schedules outlined in our Shipping Policy. All delivery dates are estimates, and we do not guarantee a specific delivery date unless otherwise specified.
Risk of Loss: The risk of loss for products passes to you upon delivery to the carrier. We are not responsible for any lost, damaged, or stolen packages once they have been shipped.
8. Refunds and Returns
Our Refund and Return Policy outlines the conditions under which you may return products and request refunds. Please review this policy carefully. Unless otherwise specified, most products, especially perishable goods, are non-returnable and non-refundable unless defective or damaged upon arrival.
9. Prohibited Uses
You agree not to use our website or services for any illegal or prohibited activities, including but not limited to:
Violating any applicable local, state, or federal laws.
Infringing on the intellectual property rights of others.
Distributing harmful or malicious software.
Engaging in fraud or other deceptive practices.
10. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Scrums & Sugar and is protected by copyright and intellectual property laws. You may not use, copy, modify, or distribute any content from our website without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Scrums & Sugar and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
The use or inability to use our website or services.
Any product or service purchased through our website.
Unauthorized access to or alteration of your account.
Any other matter related to the use of our website or services.
12. Indemnification
You agree to indemnify and hold harmless Scrums & Sugar and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our website, violation of these Terms, or any infringement of any rights of another person or entity.
13. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data as outlined in the Privacy Policy.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of Pennsylvania. Any dispute or claim arising out of or in connection with these Terms shall be resolved through binding arbitration or in the courts located in Red Lion.
15. Contact Information
For any questions regarding these Terms of Service, please contact us at:
Email: info@scrumssugar.com